Return Policy Terms
Understand our return policy terms to ensure a smooth and hassle-free return experience for you.
Return Policy Terms and Conditions.
At WEBB, we strive to ensure that our customers are completely satisfied with their purchases. However, we understand that there may be times when a product does not meet your expectations. Accordingly, we have outlined our return policy terms and conditions below:
# 1. Eligibility for Returns - Items must be returned within 10 days of receipt. - Products must be unused, undamaged. - Certain items are non-returnable, including but not limited to clearance items, gift cards, and customizable products.
# 2. Refunds - Refunds will be processed within 7 days directly to your bank account. - Refunds will be issued to the original payment method used for the order. - Please note that shipping fees are non-refundable.
# 3. Exchanges - If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
# 4. Damaged or Defective Items - If you receive a damaged or defective item, please contact our customer service team within 48 hours of receipt. - We will provide a replacement or refund for items that are damaged or defective upon arrival, at no cost to you.
# 5. Late or Missing Refunds - If you haven’t received a refund yet, please check your bank account again. - Then contact your credit card company, as it may take some time before your refund is officially posted. - If you’ve done all of this and you still have not received your refund, please contact us at [customer service email].
# 6. Changes to the Return Policy - We reserve the right to modify our return policy at any time. Any changes will be reflected here and are effective immediately upon posting. For any questions or concerns regarding our return policy, please do not hesitate to contact our customer service team. We are here to assist you!
How to Return
1 . Email us at [service@webb.lt]with your Order ID, reason for return, and your *bank details* (Account number, IFSC code, Account holder name).
2. Our team will confirm your return eligibility and share the return instructions.
3 . Send the item back via any trusted courier. (Return shipping is to be borne by the customer unless the item is defective.)
Return Policy Terms
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The return policy was clear and easy to understand. I appreciated the straightforward terms, making my shopping experience hassle-free and enjoyable.
Raghav gupta
★★★★